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  科尼起重机械制造(江苏)有限公司
 
   
  公司简介 招聘职位  
招聘职位 
 
IT On-site Support
公司行业:机械制造·机电·重工
公司性质:外商独资.外企办事处
公司规模:500~1000人
 
职位性质: 全职 招聘部门: 不限
招聘人数: 1人 职位月薪: 6000~7999
发布日期: 2018/7/16 截止日期: 2018/10/14
学历要求: 本科 工作经验: 3年以上
年龄要求: 不限 性别要求: 不限
语言能力: 英语 简历语言: 不限
周末双休,五险一金,带薪年假,免费午餐
工作地区: 靖江
职位描述
Responsibility:
First contact support person with customer service mindset. Responsible for supporting the Konecranes business and IT services delivered in field of IT Infrastructure.
Responsible in particular but not limited to:
? Receiving IT support calls;
? Complete helpdesk tickets to a level of competency;
? Performs PC support related activities with 3rd party vendors;
? Is expected to maintain high user satisfaction levels in his/her responsibilities of helpdesk, and technology availability;
? Provide technical support with excellent customer service skills and timeliness to end-users and internal customers.
? Solve customer problem without support and in an efficiency way.
? Assist NWS and DCS teams to ensure the IT infrastructure running properly and maintain the new IT infrastructure setups according to the Konecranes standards.
? Other tasks assigned by manager.

Skills & Knowledge:
? College degree above preferred, major in Computer Science;
? Minimum 3 years support experience in Helpdesk;
? Recent/frequent IT industry related course-work;
? Basic Windows 7 personal computer management skills;
? Basic MS Office 2013/2016 skills;
? Good at English, listening, speaking, reading and writing;
? Effective communicator with good interpersonal skills;
? IT Infrastructure knowledge, especially network is an advantage.

Behavioural Competencies:
? Ability to work under pressure with good problem-solving skill;
? Minimal travel required;
? Occasional after-hours or weekend system maintenance and support work;
? Team oriented.
  
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